Terms of Service
Terms and conditions governing the use of our website and services
Terms of Service for Optimo Group
Effective Date: May 30, 2025
1. Introduction and Acceptance of Terms
Welcome to Optimo Group! These Terms of Service ("Terms") govern your access to and use of the Optimo Group website (https://www.google.com/search?q=optimogroup.com and any related subdomains), and any services, products, features, content, or applications offered by Optimo Group (collectively, the "Services").
By accessing or using our website and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or Services.
Optimo Group is a technology company specializing in custom software development, including mobile and web applications, system integration, ERP customization, infrastructure management, database management, and offering proprietary products like Optimo SMS and Inventory Tracking System.
2. Changes to Terms
Optimo Group reserves the right to modify or revise these Terms at any time, at our sole discretion. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date" at the top. Your continued use of our website or Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.
3. Eligibility
By using our website and Services, you represent that you are at least 18 years old and capable of forming a binding contract with Optimo Group. If you are accessing or using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
4. Our Services
Optimo Group provides a range of technology services and products, including but not limited to:
- Custom Software Development: Mobile Application Development, Web Application Development, General Custom Software Development.
- System Solutions: System Integration, ERP Customization.
- Infrastructure & Data: Infrastructure Management (bare metal, virtual, Kubernetes), Database Management.
- Proprietary Products: Optimo SMS, Inventory Tracking System.
Specific details regarding the scope, deliverables, timelines, and costs for any project or product will be outlined in a separate, formal Service Agreement, Statement of Work (SOW), or Product License Agreement entered into between Optimo Group and the Client. These Terms apply generally to your use of our website and preliminary interactions; the specific terms of any engagement will be governed by the dedicated agreement.
5. User Conduct and Responsibilities
As a user of our website and Services, you agree to:
- Use the website and Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by any third party.
- Provide accurate, current, and complete information when making inquiries or engaging with us.
- Maintain the confidentiality of any account credentials you may receive (if applicable).
- Not engage in any activity that could harm Optimo Group, its users, or any third party, including but not limited to:
- Uploading or transmitting viruses or other malicious code.
- Attempting to gain unauthorized access to our systems or data.
- Interfering with the proper working of the website or Services.
- Engaging in any form of data mining, scraping, or similar data gathering and extraction methods.
6. Intellectual Property Rights
a. Optimo Group Content:
All content on the Optimo Group website, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Optimo Group or its content suppliers and is protected by Tanzanian and international copyright laws.
b. Trademarks:
The Optimo Group name, logo, "Make your business smarter" tagline, and all related names, logos, product and service names, designs, and slogans are trademarks of Optimo Group or its affiliates or licensors. You must not use such marks without the prior written permission of Optimo Group.
c. Client Intellectual Property:
For custom software development projects, the ownership of intellectual property created will be explicitly defined and agreed upon in the separate Service Agreement or Statement of Work. Unless otherwise specified, Optimo Group retains rights to its underlying tools, frameworks, and reusable components.
d. Product Licenses:
Your use of Optimo SMS, Inventory Tracking System, or any other Optimo Group proprietary product will be governed by a specific Product License Agreement that you will be required to accept.
7. Disclaimers and Limitation of Liability
a. Website "As Is":
The Optimo Group website and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Optimo Group does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the servers that make it available are free of viruses or other harmful components.
b. No Professional Advice:
The information on this website is for general informational purposes only and does not constitute professional advice. You should consult with Optimo Group directly regarding your specific software development or IT needs.
c. Limitation of Liability:
To the fullest extent permitted by applicable law, Optimo Group, its affiliates, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website or Services; (ii) any conduct or content of any third party on the website or Services; (iii) any content obtained from the website or Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
d. Aggregate Liability:
In no event shall the aggregate liability of Optimo Group to you for all damages, losses, and causes of action arising out of or relating to these Terms or your use of the website and Services exceed the amount paid by you, if any, for accessing or using the website or Services in the twelve (12) months preceding the claim, or one hundred United States Dollars (USD 100.00), whichever is greater.
8. Indemnification
You agree to defend, indemnify, and hold harmless Optimo Group, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website and Services, including, but not limited to, your User Content, any use of the website's content, services, and products other than as expressly authorized in these Terms.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of The United Republic of Tanzania, without regard to its conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by amicable negotiation. If the parties are unable to resolve the dispute amicably, it shall be submitted to the exclusive jurisdiction of the courts located in Dar es Salaam, Tanzania.
10. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
11. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Optimo Group regarding your use of the website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website and Services.
12. Contact Information
If you have any questions about these Terms, please contact us at: [email protected]